FAQs

Placing an order on our website is simple. Just browse through our range of hygiene products, select the items you need, and add them to your cart. Proceed to the checkout page, where you can review your order and securely complete the payment process. Once your order is confirmed, we’ll take care of the rest and ensure prompt delivery to your preferred address.

We accept various payment methods to offer convenience and flexibility. You can pay for your order using major credit cards, such as Visa and Mastercard.

We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with the hygiene products you receive, please contact our customer support within 14 days of receiving your order. We will provide instructions on how to return the items for a refund or exchange, subject to our return policy terms and conditions.

Yes, we take the security and privacy of our customers’ information very seriously. We employ industry-standard encryption protocols to ensure that your personal and payment details are securely transmitted and stored. Rest assured that your information is treated with the utmost confidentiality and used only for order processing and customer support purposes.

Yes, our facemasks and gloves are medically acceptable. They satisfy the relevant requirements and criteria for healthcare professionals and medical settings. We value quality and make certain that our products meet the demanding standards for medical use.

Our antibacterial wipes are designed to be effective for a long time after they have been opened. They are typically effective for up to 12 months. However, we urge that you check the specific product box for the manufacturer’s storage and shelf life instructions.

We recognise the significance of environmentally friendly and sustainable practices. Some of our hygiene products are made of biodegradable materials, such as plant-based fibres, while others may contain recyclable components. We give extensive product descriptions and eco-friendly labelling to assist you find environmentally aware solutions within our range so you can make an informed decision.

Yes, you can! Several of our product lines are available to purchase in bulk so we can fulfil greater supply requirements for personal use, enterprises, or groups. Please get in touch with our customer service staff via our contact form for bulk orders.