Shipping Policy

Last updated: [13/07/2023]

Welcome to Handi Hygiene! We strive to provide a seamless and efficient shipping experience for our valued customers. Please read the following information regarding our shipping policy:

Shipping Costs

Our standard shipping rate is £5 for all orders. However, for orders over £45, shipping is free. The shipping costs will be automatically calculated and added to your order during the checkout process.

Shipping Destinations

We currently offer shipping services within the United Kingdom.

Shipping Method

We utilise a reliable courier service for all our domestic shipments.

Processing and Delivery Time

Orders are typically processed within 2 business days after payment confirmation. Please note that this does not include weekends or public holidays. Once your order has been dispatched, you can expect delivery within 2 days.

Expedited Shipping

Currently, we do not offer expedited shipping options.

Tracking Information

We provide tracking information for all shipments. Once your order has been dispatched, the tracking details will be emailed to you. You can use this information to track the status of your package.

Lost or Damaged Shipments

In the unfortunate event that a shipment is lost or arrives damaged, please refer to our returns policy for instructions on how to proceed.

Return and Exchange Policy

Our return and exchange policy can be found on our website. Please review it for detailed information on returning or exchanging shipped items.

Address Errors or Incorrect Shipping Information

It is the customer’s responsibility to provide accurate shipping information during the order placement process. In the event of an address error or incorrect shipping information, please contact us immediately. We will do our best to assist you; however, please note that any additional shipping costs or delays incurred due to incorrect information may be the responsibility of the customer.

Free Shipping Promotion

We are pleased to offer free shipping for all orders over £45.

If you have any further questions or require assistance regarding our shipping policy, please feel free to contact our customer support team.

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version available on our website.